Privacy Policy

1. Information We Collect

At JOVIRA, we collect only the information needed to provide a personalized and seamless experience from your initial inquiry through your celebration.

• Information may include your name, email address, phone number, event details, preferences, and any additional notes you choose to share.
• Referral information, promotional codes, or voucher details may also be collected when relevant to your request.

2. How We Use Your Information

Your information helps us understand your vision, provide thoughtful recommendations, and deliver a smooth and personalized JOVIRA experience.

• We use your information to respond to inquiries, provide design guidance, prepare quotations, manage bookings, and deliver requested services.
• Your information is used only for purposes connected to your relationship with JOVIRA and is never used for unrelated activities.

3. Information Sharing

Your privacy and trust are important to us. JOVIRA handles your information with care and discretion.

• We do not sell, rent, or trade your personal information.
• Information may only be shared with trusted service providers when necessary to support operations, process requests, or deliver your requested services.

4. Data Retention

JOVIRA retains information responsibly to support service delivery, communication, and appropriate business records.

• Inquiry and booking information is retained only for as long as reasonably required for operational purposes and recordkeeping.
• If you would like your information reviewed, updated, or removed, please contact JOVIRA and we will assist where applicable.

5. Your Choices & Consent

We respect your choices and remain committed to transparency in how your information is collected and used.

• You may request updates or corrections to the personal information you have provided.
• By submitting an inquiry, booking request, or using this website, you consent to the collection and use of information necessary to provide JOVIRA services.

6. Privacy Questions

If you have questions about how JOVIRA manages your information, we welcome you to contact us. We are committed to protecting your privacy and maintaining your trust.